Privacy Policy

Information we collect

Account details you give us: your name, your phone number and, if you choose to add one, an email address. Signing in works with a one-time code sent to your phone, so we never ask you to create or store a password.

Order details: the items you order, the delivery addresses you save and your order history with the restaurants on Foori.

Usage and device data: the pages you open, your approximate location when you allow it, and basic information about your device, used to keep the service working and to protect it from abuse.

How we use your information

We use your information to:

• deliver your orders — the restaurant and the rider each receive what they need to prepare and deliver your food;
• send you order status updates by SMS or in-app notification;
• answer your questions and resolve complaints;
• understand how the service is used, so we can improve it;
• detect and prevent fraud and misuse.

What we share, and with whom

The restaurant preparing your order sees your name, your order and your delivery area. The rider delivering it sees your name, address and phone number. Card and wallet transactions are handled by licensed payment processors.

We do not sell your personal information, and we disclose it beyond the parties above only when the law requires it.

Payments

Digital payments on Foori are processed by payment providers licensed by the State Bank of Pakistan. Foori does not store your card number, CVC or wallet credentials on its own servers.

Retention and security

We keep your account information for as long as your account is active, and order records for as long as tax and commercial law requires. Access to personal data is limited to staff who need it to run the service.

Your choices

You can review and update your saved addresses and account details in the app at any time. To request a copy of your data, or to have your account deleted, contact us using the details on our contact page and we will respond within a reasonable time.

Changes to this policy

When we change this policy we update the date at the top of this page. Continuing to use Foori after a change means the updated policy applies.

How to reach us

Questions about this policy go to our local office in Gujranwala. The full address and phone number are on our contact page and at the bottom of every page on this site.